By spontaneous, we mean all the feedback that comes from your customers without solicitation from you.
The Spontaneous mode can be used anywhere depending on your existing tools: on your website, your mobile application, Wi-Fi, Google My Business, a kiosk in-store, by SMS or QR Code, in-store display, receipt...
Add HTML widgets on your store, national, order confirmation pages...
Learn more here : Goodays widgets for Collect
Add a "Send feedback" CTA when customers are connected to your WiFi hot spot.
Learn more here : Integrate Goodays on your public WiFi
Give your customers a self-usage tablet where they can give their ratings and comments.
Learn more here : Tablet mode
Integrate Goodays with your point of sales in Google My Business pages to automatically retrieve reviews and provide a single CX platform for your local teams.
Learn more here : Google My Business (GMB)
This use is perfect for an in-store display!
Ask your customers to send an SMS on a dedicated number or scan a QR code to get the Goodays survey right on the mobile.
The configuration of the SMS or QR Code must be seen with your Goodays project contact.
Updated 2 months ago