Customer Relationship score

Displays the customer relationship score globally or for your point of sale.

This widget will give you the ability to showcase the relationship score globally or for a given point of sale.

Installation

  1. Install the Goodays Web SDK in your HTML page if you have not already done so.
  2. Add the right HTML code at the location where you wish the button to appear.

Global customer relations score

Comes with a Send Feedback button that will open the Store Locator interface. The user can then send his/her feedback to the chosen point of sale.

The code

<a
  class="goodays-widget"
  href="https://app.goodays.co/widgets/<universe_id>/"
  data-type="store_button:rating_national"
  data-params='{"cta_text":"Send a comment"}'
  > Goodays: Send feedback </a>
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Universe ID

Replace <universe_id> with your universe ID (one of your brands), given by your Goodays project contact.

The result

Based on the global data.

Customer relations score for a point of sale

Comes with a Send Feedback button that will open the Send Feedback interface for that point of sale.

The code

<a
  class="goodays-widget"
  href="https://app.goodays.co/widgets/<universe_id>/<external_id>/"
  data-type="store_button:rating"
  data-params='{"cta_text":"Send a comment"}'
   > Goodays: Send feedback </a>
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Universe ID & external ID

Replace <universe_id> with your universe ID (one of your brands), given by your Goodays project contact, and <external_id> with the external ID (your own code) of the point of sale whose results you want to display.

The result

Based on the point of sale data.

Another example:

Configuration

data-params settings

NameTypeBy defaultEffect
on_clickURLcz:open:send_feedback
or
cz:open:store_locator
Customizes the behavior of the comment submission button: if you attribute an URL to this value, the button will open the URL in a new browser
cta_textstringnullButton wording
langcode name : fr, en...Default point of sale language valueLang of the interface
levellevel IDnullOnly for the global customer relations score: filter on one specific brand level.
x_*stringnullAdditional information to bring contextual data to participation.
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Additional information

More information on the additional information can be find in the Web SDK part.