Customer Satisfaction score

Displays the customer satisfaction score for a point of sale or globally.

This widget will give you the ability to showcase the satisfaction score for your whole brand or for a given point of sale.

Installation

Install the Goodays Web SDK in your HTML page, if you have not already done so.
Add the HTML code at the location where you want the button to be displayed.

Global customer satisfaction score

The code

<a
  class="goodays-widget"
  href="https://app.goodays.co/widgets/<universe_id>/"
  data-type="store_button:rating_satisfaction_national"'
  >Goodays: Send feedback</a>

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Universe ID
Replace <universe_id> with your universe ID (one of your brands), given by your Goodays project contact.

The result

Customer satisfaction score for a point of sale

The code

<a
  class="goodays-widget"
  href="https://app.goodays.co/widgets/<universe_id>/<external_id>/"
  data-type="store_button:rating_satisfaction"'
  > Goodays: Send feedback </a>

🚧
Universe ID & external ID
Replace <universe_id> with your universe ID (one of your brands), given by your Goodays project contact, and <external_id> with the external ID (your own code) of the point of sale whose results you want to display.

The result

Configuration

`data-params` settings

Name	Type	By default	Effect
on_click	URL	`cz:open:send_feedback` or `cz:open:store_locator`	Customizes the behavior of the comment submission button: if you attribute a URL to this value, the button will open the URL in a new browser
lang	code name : `fr`, `en`...	Default point of sale language value	Lang of the interface
level	level ID	null	Only for the global customer satisfaction score: filter on one specific brand level.
x_*	string	null	Additional information to bring contextual data to participation. Add cz_ in front of this parameter if you use a Goodays URL.

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Additional information
More information on the additional information can be find in the Web SDK part

Updated 4 days ago